Technical Assistance

Running into an issue that is a little more technical? These articles will assist you through some of the technology hurdles.

• How Does the Nitrogen/ Risk Campaign Work?
• How Do I Connect My CRM?
• What Are Custom HTML Headers and Footers Used For?
• Can I Add a Document to My Emails?
• How Do I Create a Formatted Email Signature?
• Why Is 2-Factor Authorization Important?
• How Do I Add a New Payment Method?
• How Do I Reset My Password?
• How Do I Set Up DNS?
• How Do I Add Another Email to Receive Form Submission Notifications?
• Why is Chrome Giving Me Issues with the Platform?
• Membership Types and Cancellation Information
• Why Are the Lead Magnets Landing Pages Instead of PDFs?
• Business Information Setup FAQ
• How Do I Import Salesforce Contact Campaigns into Groups?
• What Should I Know About Uploading My Logo?
• What's an AUP Violation?
• Why Do I See a Different Sender When a Campaign Email Reaches My Inbox?
• My Facebook Business Page Keeps Disconnecting
• Why Can't I Log In?
• What are the Best Practices for Adding Contacts?
• Why Doesn't the System recognize My CSV Document and Upload My Contacts?
• What is DNS and Why is it Important?
• How Can I Update My Personal Details After the Wizard Is Completed?
• Adding the new DMARC DNS record
• Connecting my Facebook Page
• Book a Call With our Team
• How do I subscribe contacts in the future?