Contacts & Audience

Learn how to segment, organize & create contacts in the platform to streamline your campaigns.

• How to Import and Manage Redtail Tag Groups into Snappy Kraken
• Salesforce Integration Guide
• Wealthbox Integration Guide
• How Do I Add Contacts to a Running Campaign?
• Redtail Integration Guide
• How Do I Unsubscribe a Contact from a Campaign?
• How Do I Add Contacts to a Campaign After It's Launched?
• How Do I Import Redtail Groups?
• How Do I Convert an Excel File to CSV (Mac)?
• How Do I Delete All of My Contacts?
• How Do I Create a Group?
• How Do I See if a Contact is Not Subscribed to a Group?
• What Do Users See When Unsubscribing?
• How Do I Delete a Contact Group?
• How Do I Convert a Google Sheet File to CSV?
• Why Do I See Email Addresses That Look Like SPAM in My Contacts?
• How to Export Your Contact Lists?
• What Do Bounced, Suppressed Bounce, Global Unsubscribe, and Complained Mean?
• How Do I View Unsubscribes?
• How Are Emails Personalized to Greet My Contacts?
• How Do I Convert a Mac Numbers File to CSV?
• Why Are Some Contacts Names "Visitor"?
• Contact Management Best Practices
• Why Do All of My Contacts Show in a Group?
• How Do I Add a List of Contacts into a Group?
• How Do I Subscribe a Contact to a Campaign?
• How Do I Combine Groups?
• Manage Single Contacts
• How Do I Unsubscribe a Group from a Campaign?
• Unsubscribe and Global Unsubscribes
• Viewing your Redtail, Salesforce and Wealthbox import history