Membership Types and Cancellation Information

Looking for Information on Memberships?

Note: To locate your membership, please sign in, click the gear icon ⚙️ in the top-right corner, and click Account. From here, you can click Subscriptions on the left-hand side.

If you are unable to find your membership type, please email engage@snappykraken.com.

When canceling, your request will be processed based on your membership type:

Month-to-Month (No-Contract)

All recurring payments will cease at the end of the requested month.

Contract Fulfillment Date (12 months)

Canceling before your contract end date will incur the remaining dues.

Guarantees: Refunds of any portion of subscription fees are limited to the verified fulfillment of all applicable guaranteed terms and conditions. Setup fees and optional add-ons like video production are non-refundable and excluded from all guarantee programs.