Why is Chrome Giving Me Issues with the Platform?

Chrome is Our Recommended Choice, but If it's Giving You Trouble, Please Try the Following Tips

We recommend Chrome as the best browser to manage and edit campaigns on platforms powered by Snappy Kraken. Other options such as Edge, Firefox, and Safari may work, but are not tested. Internet Explorer is known to be "buggy" when completing some functions and may not provide the best user experience for Snappy Kraken.

First, let's make sure your Chrome is 100% up to date. You can see how to do that here!

If you are up to date, please check if you have any extensions running that might block images from loading.

If it is still giving you trouble, don't worry! Send a screenshot of the issue in an email to support@snappykraken.com, and we will help you with it!