Convos - What is the Welcome Opt-In Flow?

In the Automated Messages section inside your account, you will see 2 versions of the Welcome Opt-in Flow.



  1. Inbound - A sequence of messages to automate compliance and drive an appointment for when a new contact texts you.


  2. Outbound - A sequence of messages to automate compliance for when you're adding new contacts into your Convos account.


We're talking Outbound here because a disclosure message will be sent to contacts you are about to import into your Convos account. You will see this option to "turn this on" when you're about to import contacts.

Below is an example of the message your contacts will receive and the button to turn on if you want to send this message out upon a contact import: