[Podcast] Steal My Strategy: Perfecting Customer Experience to Create Superfans with Brittany Hodak

One overlooked factor determines whether artists fizzle out or skyrocket to stardom: superfans.

Every successful artist, performer, and organization all have a loyal fan base. 

Lucky for us, our guest today is a superfans expert.

Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations including American Express and the United Nations. 

She has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton, Taylor Swift, Dolly Parton, and Mötley Crüe.

In this episode, we chat about crafting the ultimate client experiences, finding your unique story, and the strategies that advisors can use to turn clients into super fans.

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We Explore:

• Why Customer Service (CX) is the hidden key to business success
• How to master the art of making every customer touchpoint a moment of genuine care and connection
• How to shift your focus from short-term gains to long-term customer relationships for sustained business growth
• The BEST way to ask for referrals in a way that feels genuine and empowering
• And the ONE strategy Brittany wants you to steal that’s a sure fire way to turn your customers into super fans

➡️ Grab Brittany’s FREE Customer Experience Resources HERE!

Resources include:

• How to Write Your Bio Guide
• Gifting Guide
• Scripts for Asking for Referrals